Label Issues

Printer is printing blank labels?
Reason①: Your labels are loaded in upside down Please ensure your labels are properly loaded. The print side is facing up. See the image below: Reaso...
Tue, 2 Mar, 2021 at 3:24 AM
Label Printer is skipping labels or continuously feeding
Changing your label type and size are the main causes for the printer skipping labels or continuously feeding. Printer hasn't learned your label. Pleas...
Tue, 2 Mar, 2021 at 8:21 PM
I get horizontal label instead of vertical label
You can setup printer to rotate it for you automatically.  For Mac Open a desired file and printing -> click "Show Details" -> select p...
Tue, 2 Mar, 2021 at 8:21 PM
Barcode is not printing clearly
Reason 1:  The source file wasn't created in the ideal quality: Solution: Print the sample label to test if your printer is working well.  You can dow...
Tue, 2 Mar, 2021 at 8:49 PM
There are paper jams or label prints only half and stops?
If label is getting stuck (usually during printing something really dark such as a barcode or a thick straight line), this is most likely due to the high pr...
Tue, 2 Mar, 2021 at 7:54 PM
Same label keeps printing
When the printer doesn't accept a label was printed correctly, it will attempt to re-print it. Try the following steps to re-run "Automatic label ...
Tue, 2 Mar, 2021 at 8:49 PM